We would like you to tell us what you think about the service we provide at this pharmacy.
If you have any comments, suggestions or complaints please speak to a member of staff.
We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria.
If you would like to make a complaint, please contact our Complaints Manager, Mike Barbour directly at the following contact details:
Tel: 01832 270828
Email: mike.barbour@wringtons.co.uk
You may also complain or give feedback to the local ICB:
By post to:
Hertfordshire & West Essex Integrated Care Board
First Floor
Kao Park 2
London Road
Harlow
CM17 9NA
By email to:
If you are making a complaint, please state: ‘For the attention of the complaints team’ in the subject line.
If you’re not happy with your complaint outcome, you can contact the Parliamentary and Health Service Ombudsman (PHSO)
Telephone: 0345 015 4033 or via their website at:
https://www.ombudsman.org.uk/making-complaint
Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur.
Thaxted Pharmacy
3 Town Street, Thaxted, Essex, CM6 2ld
Tel: 01371 830260 or EMAIL pharmacy.ff082@nhs.net
Copyright © 2025 Thaxted Pharmacy - All Rights Reserved.